The Duncan Group · Independent Owner Representation

When something goes
off course — you need
a clear, independent eye.

A draw request that doesn't add up. A contractor who has gone quiet. A remodel that has turned into something you don't recognize. When something feels wrong — mid-build or mid-remodel — you need independent clarity before you act.

Advisory begins with one call.

No intake forms. Gary will talk through your situation and tell you honestly what The Duncan Group can do.

615-479-5707 Gary Duncan · The Duncan Group
Owner-Side Only. No Conflicts. Ever.
28 Years Construction Field Experience
New Construction & Remodeling Disputes
Fees Agreed Before Work Begins

When Clients Hire Us

Disputes rarely start with a dramatic event. They start with a feeling — something is off — and no independent voice to help you read it clearly.

01

A Draw Request That Doesn't Add Up

Your contractor is requesting payment and the numbers don't match the work on site. You need independent eyes before you write the check.

02

Suspected Overbilling or Incomplete Work

Invoices are growing faster than visible progress. You need documentation before you escalate or withhold payment.

03

Contract Language That Feels One-Sided

The agreement reads clearly in the builder's or contractor's favor. You want to understand your exposure before the next decision.

04

Work That Doesn't Match What Was Promised

What was delivered is not what was specified. You need documented evidence — not just a complaint — to hold the right people accountable.

05

Communication Has Broken Down

Calls go unreturned. Commitments disappear. The working relationship has eroded and you don't know what your options are.

06

You Need Documentation Before Escalating

You haven't called an attorney yet — but you know something is wrong. You want independent documentation in place before you take the next step.

"Most disputes don't start in court. They start with confusion — and one side that arrived better prepared than the other."

Prevention vs. Intervention

BuildaVia and The Duncan Group serve the same side — yours. But they serve you at different moments. Here's how to know which one fits where you are right now.

BuildaVia Advisory

Before problems start

Proactive oversight from contract signing through move-in. New construction only.

When Planning stage — before you've signed or broken ground
State Excited, cautious, making forward decisions
Scope New construction only — start to finish build journey
Service Structured phase oversight, contract review, decision clarity
Goal You close on a home you fully understand
The Duncan Group Advisory

After something goes wrong

Crisis intervention, dispute documentation, independent owner representation. New construction & remodeling.

When Mid-build or mid-remodel — something has already gone off course
State Stressed, reactive, possibly facing financial or legal exposure
Scope New construction disputes and remodeling conflicts both covered
Service Risk analysis, dispute documentation, communication strategy
Goal You understand your position and have documentation to act on it

Three ways to work with us.

All fees are transparent and agreed upon before work begins. Gary will tell you honestly which engagement makes sense — and whether The Duncan Group is the right fit at all.

01
Clarity Review
$1,250

For early concerns or a single-issue question. You've noticed something but aren't sure whether it warrants escalation.

What's Included
  • Document review — contract, invoices, change orders, photos
  • Written 2–3 page risk summary
  • 45-minute strategy call
  • Clear next-step recommendations
Turnaround: 3–5 business days
02
Strategic Risk Report
$1,950

Comprehensive analysis for payment disputes or performance concerns that require documented leverage.

What's Included
  • Full contract and invoice review
  • Payment schedule evaluation
  • Identification of risk exposure
  • Documentation outline for leverage
  • 60-minute strategy session
  • Structured written report suitable for attorney review
Turnaround: 5–7 business days
03
Dispute Defense Package
$2,750+

For active conflicts requiring ongoing advisory support, documentation, and communication strategy over 30 days.

What's Included
  • Detailed risk report
  • Communication strategy guidance
  • 3 follow-up advisory calls
  • 30 days priority email access
  • Documentation preparation support
  • Custom scope for complex or multi-party disputes
Turnaround: Initial report 5–7 days · Ongoing through 30-day period

Ongoing Advisory Retainer

$2,500 / month

For homeowners actively building or renovating who want independent oversight for the full duration of their project. Minimum 3-month engagement.

  • Priority access and dedicated response window
  • Ongoing invoice and draw request review
  • Strategy sessions as needed throughout the project
  • Documentation support from engagement through completion

Four steps. No surprises.

Gary talks through your situation first. No commitment required until you know exactly what you're getting.

01

Discovery Call

10 minutes. Tell Gary what's happening. He'll tell you honestly what The Duncan Group can do — and whether it's the right fit.

02

Submit Documents

Send contracts, invoices, photos, and communication records. Gary reviews everything before the engagement formally begins.

03

Structured Analysis

Gary produces a written risk summary or full report — organized, documented, and ready to support your next move.

04

Decide With Clarity

You leave knowing your position and your options — prepared for whatever comes next, including legal conversations if it gets there.

All fees are transparent and agreed upon before work begins.

Why not start with an attorney?

Attorneys are essential when litigation becomes necessary. But most construction conflicts benefit first from documentation, clarity, and strategy.

Entering a legal conversation prepared — with organized records, a clear account of the dispute, and an independent professional assessment — can significantly reduce cost and unnecessary escalation.

Gary's role is to help you understand your position and document it properly before legal action is considered. Not to replace your attorney. To make sure you're ready when you need one.

What Gary Provides

Independent clarity before legal action.

  • Construction risk analysis from a 28-year field perspective
  • Organized documentation your attorney can actually use
  • A clear picture of your position before you commit to legal costs
  • Communication strategy that doesn't escalate unnecessarily
  • Owner-side only — zero financial interest in any builder or contractor
Your Logo
Here

Gary Duncan

Founder · The Duncan Group · BuildaVia
  • 28 years inspecting new construction in Nashville and Middle Tennessee
  • Background as general laborer, project manager, and custom home builder — he knows the build from the inside out
  • Inspects both new homes and homes 10–20 years old — he sees the shortcut being made today and what it looks like when it fails years later
  • Owner-side only — zero financial relationship with any builder, contractor, or developer. Ever.
  • Written reports with photo documentation on every engagement

Ready to get clarity?

One call. Gary talks through your situation. No forms, no commitment — just a direct conversation with the person who will personally do the work.

615-479-5707 · theduncangrouptn@gmail.com
Call or Text Gary
The Duncan Group provides independent construction consulting and documentation services. We are not attorneys and do not provide legal representation. Clients are encouraged to consult licensed legal counsel for formal legal proceedings.